Privacy Policy

KISSE may collect information you provide directly, including account information, contact details, intake responses, uploaded documents, matter information, communications, and information submitted on behalf of an organization or another person when authorized.

Depending on the workflow you use, submitted information may include sensitive legal, financial, healthcare, employment, family, claims, billing, reimbursement, or other personal information.

KISSE may use submitted information to provide and improve platform functionality, organize intake information, create and manage requests or matters, support workflow and document features, route requests to appropriate services or participating professionals, maintain security, prevent abuse, communicate with users, and comply with applicable legal obligations.

KISSE does not guarantee that any submitted request will be reviewed or accepted by an attorney, law firm, provider, consultant, or other professional.

Some KISSE workflows may involve healthcare, medical, insurance, billing, or reimbursement information. Users should only submit information they are authorized to provide.

KISSE's handling of information does not automatically make KISSE a healthcare provider, health plan, law firm, or other regulated professional entity. Additional contractual or legal requirements may apply depending on the services used and the relationship between the parties.

Documents and files uploaded to KISSE may be processed, stored, organized, analyzed, or made available within the platform as necessary to provide requested features and services.

Users are responsible for ensuring that they have the right and authority to upload any documents, records, images, communications, or other materials submitted through KISSE.

KISSE may use technology vendors and service providers to operate the platform, including hosting, database, authentication, communications, analytics, storage, security, and other infrastructure services.

When a user requests professional or support services, information may be shared with participating professionals or authorized service providers as reasonably necessary to evaluate or perform the requested service, subject to applicable permissions and agreements.

KISSE uses administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No online service or storage system can guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials and should notify KISSE if they believe an account or submitted information has been compromised.

KISSE may retain information for as long as reasonably necessary to provide services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, protect platform security, and support legitimate business purposes.

Retention periods may vary depending on the type of information, service, account status, contractual requirements, and applicable law.

Depending on applicable law and the services available, users may be able to request access to, correction of, or deletion of certain personal information.

Some information may need to be retained when required by law, contract, security needs, dispute resolution, recordkeeping obligations, or legitimate operational purposes.

KISSE is not intended for unsupervised use by children. A parent, guardian, attorney, or other authorized adult may provide information concerning a minor when appropriate and legally permitted.

KISSE may update this Privacy Policy as the platform, services, legal requirements, or business practices evolve. Material changes may be communicated through the platform or by other reasonable means.